Terms of Service.

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you — whether an individual acting on behalf of an organization or an organization itself ("Client," "you," or "your") — and Cyberethra Core ("Company," "we," "us," or "our"), governing your access to and use of our website at cyberethra-core.com and all services we provide.

By accessing our website, submitting an engagement request, executing a Statement of Work, or receiving any service from Cyberethra Core, you affirm that you have read, understood, and agree to be bound by these Terms in full. If you are accepting these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree with any part of these Terms, you must not use our website or engage our services. We reserve the right to refuse service to any party at our sole discretion.

Services Provided

Cyberethra Core provides professional consulting, advisory, and implementation services to enterprise organizations. Our current service offerings include, but are not limited to:

• Online Enterprise Consulting — ongoing strategic advisory, decision architecture, and organizational roadmap development
• IT Audit for Corporations — structured deep-layer inspection of corporate technology environments, including infrastructure, access controls, and compliance posture
• Analysis Services — organizational and system diagnostic assessments producing detailed findings reports
• Digital Transformation Programs — structured change management and modernization engagements
• Systems Integration — end-to-end platform and infrastructure unification engineering
• Compliance Consulting — regulatory alignment and control framework development and management

The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separately executed Statement of Work ("SOW"). In the event of any conflict between these Terms and the SOW, the SOW shall prevail with respect to the specific engagement it governs.

We reserve the right to modify, expand, or discontinue any service offering at any time. Existing engagements in progress will not be affected by service changes during the term of the applicable SOW.

Engagement Process

All service engagements follow a structured initiation process designed to ensure alignment, clarity, and mutual accountability before any billable work begins. No work is commenced without a fully executed written agreement.

• All engagements require execution of a signed Statement of Work (SOW) prior to the commencement of any deliverable or billable activity
• Submission of an engagement request form on our website does not constitute a contract and creates no obligation on either party
• Pricing discussed during scoping conversations is indicative only; final pricing is confirmed in the SOW
• Engagements may require a signed Non-Disclosure Agreement (NDA) prior to the exchange of confidential organizational information during scoping
• We reserve the right to decline any engagement request at our sole and absolute discretion without providing a reason
• Changes to the scope of an active engagement must be agreed in writing via a signed Change Order

Timeline commitments stated in an SOW are estimates based on standard operating conditions. Delays caused by the Client's failure to provide required access, information, or approvals may extend timelines and may result in additional charges, which will be communicated in advance.

Payment & Billing

All fees for services are as specified in the applicable SOW. Unless otherwise agreed in writing, the following standard payment terms apply to all engagements.

• Invoices are due Net-15 from the invoice date unless alternative terms are specified in the SOW
• Fixed-fee engagements typically require a 50% deposit before work commences, with the remainder due upon delivery of final deliverables
• Monthly retainer engagements are invoiced at the start of each calendar month and due within 15 days
• Late payments are subject to interest at 1.5% per month (18% per annum) or the maximum rate permitted by applicable law, whichever is lower
• We reserve the right to suspend services if payment is more than 15 days overdue, without liability for any resulting delays
• All fees are stated in U.S. Dollars and are exclusive of applicable taxes, which are the Client's responsibility
• Disputed invoices must be raised in writing within 7 days of the invoice date; undisputed portions remain due by the original due date

We accept payment via ACH bank transfer, corporate check, and major credit cards. Wire transfer instructions are available upon request. We do not accept cryptocurrency payments at this time.

Intellectual Property

The allocation of intellectual property rights between Cyberethra Core and its Clients is an important element of our engagements and is addressed carefully in each SOW. The following general principles apply unless modified in writing.

Cyberethra Core IP: All methodologies, frameworks, proprietary tools, templates, processes, know-how, and pre-existing intellectual property developed by Cyberethra Core prior to or independent of any client engagement remain the exclusive property of Cyberethra Core. Nothing in these Terms or any SOW transfers ownership of Cyberethra Core's pre-existing IP to the Client.

Client IP: All data, systems, documentation, and proprietary information provided by the Client for the purpose of an engagement remain the exclusive property of the Client.

Engagement Deliverables: Upon receipt of full payment for an engagement, the Client receives a perpetual, non-exclusive license to use deliverables produced specifically for that engagement. Where an SOW explicitly states that deliverables are created as "work for hire," ownership of such deliverables transfers to the Client upon full payment.

• Cyberethra Core retains the right to use engagement experience and learnings (in anonymized, non-confidential form) to improve its services
• The Client may not resell, sublicense, or transfer deliverables to third parties without written consent
• Our website content, branding, visual design, and written materials are protected by copyright and may not be reproduced without written permission

Confidentiality

Given the sensitive nature of enterprise IT environments and corporate strategy, confidentiality is a foundational commitment of every Cyberethra Core engagement. Our confidentiality obligations are as follows.

We treat all non-public information shared by Clients during an engagement as strictly confidential. This includes but is not limited to: system architecture details, security vulnerabilities, financial data, personnel information, strategic plans, and audit findings.

• All Cyberethra Core personnel and contractors with access to Client information are bound by confidentiality obligations no less protective than those in these Terms
• We will not disclose Client confidential information to any third party without prior written consent, except as required by law
• Confidentiality obligations survive termination of any engagement for a period of five (5) years
• Clients are similarly expected to treat non-public information about Cyberethra Core's methodologies, pricing, and personnel as confidential
• For engagements involving highly sensitive environments, a separate NDA will be executed prior to information sharing

In the event we receive a legal order requiring disclosure of Client confidential information, we will notify the Client promptly (to the extent permitted by law) to allow the Client to seek appropriate protective measures.

Client Obligations

Successful engagements depend on active, cooperative participation from the Client. By engaging our services, the Client agrees to the following obligations.

• Provide timely access to systems, personnel, documentation, and environments required to perform the agreed scope of work
• Designate a primary point of contact with authority to make decisions on behalf of the organization
• Respond to information requests, review requests, and approval requests within agreed timeframes
• Ensure that any third-party systems or vendors whose environments are included in the engagement scope have provided appropriate consent for review
• Not use Cyberethra Core deliverables for any unlawful purpose or in violation of applicable regulations
• Notify us promptly of any changes to the operating environment, regulatory context, or organizational structure that may affect the engagement
• Treat Cyberethra Core personnel with professionalism; harassment or abusive conduct toward our team is grounds for immediate engagement termination

Client failure to fulfill these obligations may result in engagement delays, scope adjustments, or additional fees. We are not liable for outcomes attributable to Client non-cooperation or failure to implement recommended findings.

Warranties & Disclaimers

Cyberethra Core warrants that its services will be performed by qualified professionals in a competent and workmanlike manner consistent with industry standards. We stand behind the quality of our work.

However, the following disclaimers apply:

• We do not warrant that our services will identify all risks, vulnerabilities, or compliance gaps present in a Client's environment — no audit or assessment is exhaustive
• We do not warrant specific business outcomes, financial results, or regulatory approval resulting from our recommendations or deliverables
• Our website and any content published on it is provided "as is" without warranties of any kind regarding accuracy, completeness, or fitness for any particular purpose
• We are not responsible for decisions made by the Client based on our advice — implementation decisions remain the Client's responsibility

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE HEREBY DISCLAIMED.

Limitation of Liability

To the maximum extent permitted by applicable law, the total cumulative liability of Cyberethra Core arising out of or related to any engagement — whether in contract, tort, statute, or otherwise — shall not exceed the total fees paid by the Client to Cyberethra Core in the ninety (90) days immediately preceding the event giving rise to the claim.

In no event shall Cyberethra Core be liable for any of the following, regardless of whether such damages were foreseeable or whether we had been advised of the possibility of such damages:

• Indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, business, or anticipated savings
• Loss of data or cost of data recovery
• Business interruption or operational downtime
• Reputational or goodwill damage
• Losses arising from regulatory penalties or enforcement actions

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by gross negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Termination

Either party may terminate an engagement by providing written notice in accordance with the terms of the applicable SOW. Unless otherwise specified in the SOW, the following default termination provisions apply.

• Either party may terminate with fourteen (14) days written notice, without cause
• Either party may terminate immediately for material breach that remains uncured after ten (10) days written notice of the breach
• We may terminate immediately and without notice if the Client fails to make payment that is more than thirty (30) days overdue
• Upon termination, the Client is responsible for payment of all fees for work performed up to the effective termination date, calculated on a pro-rata basis for fixed-fee engagements
• Deposits are subject to the Refund Policy at /pages/refund-policy
• Upon termination, each party shall promptly return or destroy the other party's confidential information, with written certification of destruction upon request

Termination of an engagement does not affect any accrued rights or obligations. Sections relating to payment, intellectual property, confidentiality, liability, and governing law survive termination indefinitely or as specified herein.

Governing Law & Dispute Resolution

These Terms, and any disputes arising out of or relating to these Terms or any engagement with Cyberethra Core, are governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States of America, without regard to its conflict of law principles.

Informal Resolution: Before initiating any formal dispute process, both parties agree to attempt to resolve the dispute informally. The complaining party shall provide written notice describing the dispute in reasonable detail, and the parties shall engage in good-faith negotiations for at least thirty (30) days before proceeding to formal dispute resolution.

Binding Arbitration: If informal resolution fails, disputes shall be resolved through binding arbitration administered under the commercial arbitration rules of the American Arbitration Association (AAA), conducted in Scott County, Kentucky. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exceptions: Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction without first completing the informal resolution process, where necessary to prevent irreparable harm.

• The prevailing party in any arbitration or litigation shall be entitled to recover reasonable attorneys' fees and costs
• All disputes shall be resolved on an individual basis — class action waiver applies to the fullest extent permitted by law

Contact & Legal Notices

All legal notices, claims, or formal communications under these Terms must be made in writing and delivered to Cyberethra Core at the address below. For general inquiries, the channels listed below are all actively monitored.